Booneville Water Department

Booneville Water Department: Delivering Safe, Reliable Water to the Community

The Booneville Water Department is the municipal utility responsible for providing clean, high-quality drinking water and related services to residents and businesses in Booneville, Arkansas—the southern seat of Logan County. Committed to excellence, the department states: "At Booneville Water Department, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation." This mission underscores a focus on reliable supply, superior service, and sustainable practices in a welcoming small-town setting.

The department oversees water distribution, wastewater treatment (including plant operations and sewer maintenance), and customer support. Key services include:

• Safe Water Supply: Delivering treated, high-quality drinking water from local sources, with annual Consumer Confidence Reports (Water Quality Reports) detailing origins, testing, and compliance—available on the site to assure residents of safety.
• Billing and Payments: A variety of convenient options, including in-person payments at the office (cash, check, money order, credit/debit cards with a $2.50 convenience fee to the processor), online portals (requiring account number, card, and email), and possibly other methods. The department does not retain any convenience fees.
• Conservation Resources: Tips and guidance to reduce usage, lower bills, and protect the environment—encouraging simple habits like efficient fixtures and mindful consumption.
• Customer Support: Forms, reports, FAQs (e.g., addressing milky water from air in lines or water heater issues), deposits/fees schedules, and proposed projects for infrastructure improvements.
• Alerts and Communication: Sign-up for email/text notifications on outages, maintenance, or updates.

Office details:

• Address: 232 North Kennedy Avenue, Booneville, AR 72927
• Phone: (479) 675-2015
• Hours: Monday–Friday, 8:00 AM–4:30 PM (closed daily for lunch 12:00 PM–1:00 PM)
• Website: bnvlwater.com includes options for bill payment, updates on conservation tips, news/notices, water quality reports, forms/reports, deposits/fees, and proposed projects

You can also visit their Facebook Page for news, reminders, and community engagement. 

In Booneville—a historic town founded in 1828, surrounded by the Ouachita Mountains, Mount Magazine State Park, and a strong community spirit—the Water Department anchors essential daily services. It ensures safe water for homes, schools, businesses, and local anchors like the Boys & Girls Club, health council, and housing authority, while promoting conservation amid rural Arkansas's natural beauty. For billing questions, service requests, emergencies, or more details (rates, deposits, quality reports), call (479) 675-2015 or visit bnvlwater.com. This utility remains dedicated to reliable, transparent service that keeps the River Valley flowing smoothly.

Booneville Municipal Water & Sewer